job specification

Mainframe Operations Support Specialist

Responsibilities

• Provide full technology stack planning, administration, and support for Client's Mainframe environment, including z/OS, Db2, CICS TS, MQ, and ISV software
• Monitor system health, schedule jobs (Autosys), and manage batch execution processes
• Manage disk and tape systems including virtual tape libraries
• Assist in ensuring Service Now CMDB is refreshed and updated so that it can be utilized for mainframe capacity planning
• Perform incident management, change implementation, and recovery procedures
• Administer mainframe security via RACF and perform regular performance tuning
• Provide operational and disaster recovery support for mainframe environments
• Manage software lifecycle, ensure compliance (NERC/CIP/SOX), and support application- and system-level tasks
• Manages physical mainframe hardware, including vendor access
• Execute diagnostics and support network configuration for mainframe component

Technologies/Tools

• IBM z/OS
• IBM RACF
• IBM CICS
• IBM MQ
• Db2
• ServiceNow

Education and Experience

• Bachelor’s degree in Information Technology or equivalent experience preferred.
• Preferably to have relevant industry certification required.
• Experience with mainframe operations and related system processes
• Familiarity with infrastructure service level agreements (SLAs)
• Proficiency in proactive system health monitoring and performance tracking tools
• Advanced/ Fluent English