job specification

Job Title: Site Reliability Engineer (SRE) / Infrastructure Operations MID LEVEL

Role Overview

Responsible for managing day-to-day infrastructure operations, including monitoring, alerting, and driving stability improvements across the environment.

Key Responsibilities

• Monitor overall infrastructure health and system performance
• Track key performance metrics such as CPU, memory, and disk utilization
• Tune alerts to improve signal-to-noise ratio and reduce alert fatigue
• Support disaster recovery (DR) rehearsals and readiness activities
• Maintain and update runbooks, documentation, and operational reports

Required Experience

• 4–6 years of experience in Site Reliability Engineering (SRE) or infrastructure operations
• Hands-on experience with VMware environments
• Experience with monitoring tools such as PRTG, Datadog, or similar platforms
• Strong incident management experience, including response and resolution processes

Core Skills & Competencies

• Solid understanding of infrastructure performance metrics (CPU, memory, disk, etc.)
• Experience with alert tuning and optimization
• Ability to proactively detect and troubleshoot performance issues
• Strong incident management and operational response capabilities

Screening Signals

Look for candidates who:

• Understand CPU Ready thresholds and their impact on performance
• Have hands-on experience tuning alerts to reduce noise
• Can proactively identify and resolve performance bottlenecks
• Demonstrate strong incident management experience in production environments